What Our Customers are Saying
Stacy Marans
We have been customers for almost 15 years and whenever we have a problem they come as soon as they are able, even for the same problem. They always have or try to figure out a solution. All of the technicians are knowledgeable and answer all of our questions. When we were first time customers MPP even found a ladder to get a wasp nest on a doormer 40 feet up.
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Warren H.
My Pest Pros has always shown up when I’ve needed them! The technicians are friendly and knowledgeable, visits are scheduled promptly, communication is solid, and pricing is reasonable. Since being their client they’ve eliminated ants, crickets, and all the pests that find their way in from the nearby woods. They also conduct a mosquito treatment that greatly reduces the impact of a nearby creek. Recently, Ben came by to conduct a treatment and removed a wasp nest that was well on its way to being a big problem. I’d strongly recommend this company to anyone that wants to protect their home and have a service on call for when they need it most.
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Kathryn W
Corad Williams was just here and is warm and knowledgeable. Would be happy to have him service our home again.Always pleased with the quality of the people employed by Pest Pros, but a recent change in making reservations - putting callers through to an AI voice system - has been terrible.The AI is programmed to take specific dates/times, then state it will "pass the message on to our reservations team." However, the messages don't seem to be passed on accurately. It took nearly two weeks and several phone calls on my part to get Corad out for a mouse problem. This shouldn't happen, particularly for a company who charges close to $100/month for their subscription services.Again, every human being I have interacted with at My Pest Pros has been lovely. The AI is frustrating and essentially useless.Employees = 5 starsAI voice system = 1 star
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