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Effective, reasonably priced, polite

Our family had a positive experience with My Pest Pros (MPP) in removing a large hornet's nest (soccer-ball size) from a tree just above the driveway of our townhome. After looking at different reviews and comparing vendors, I decided to try MPP as a first-time customer. Lots of pluses. First, Kayla (receptionist) was friendly and professional during the intake call on Friday to assess the problem, ask for the location of the hornet's nest, and provide an estimated time window on the next business day (Monday). We requested a one-time service payment option by check. Second, the staff person (Hunter)... read moreOur family had a positive experience with My Pest Pros (MPP) in removing a large hornet's nest (soccer-ball size) from a tree just above the driveway of our townhome. After looking at different reviews and comparing vendors, I decided to try MPP as a first-time customer. Lots of pluses. First, Kayla (receptionist) was friendly and professional during the intake call on Friday to assess the problem, ask for the location of the hornet's nest, and provide an estimated time window on the next business day (Monday). We requested a one-time service payment option by check. Second, the staff person (Hunter) arrived on time (8:30am) and called me 15 minutes in advance. He completed the job in about 40 minutes by spraying chemicals to reduce the number of live hornets, sawed off the entire branch of the crape myrtle tree, and then cleared the entire branch with the soccer-ball size hornet's nest attached. Third, he explained we were lucky the hornets were not bald-faced hornets (which continue to attack you even after the nest is removed). Although it was $275 to complete the work, it was worth it to remove the hornet's nest and gain peace of mind. We would use their services again! read less

Our family had a positive experience with My Pest Pros (MPP) in removing a large hornet's nest (soccer-ball size) from a tree just above the driveway of our townhome. After looking at Yelp reviews and comparing vendors, I decided to try MPP as a first-time customer. Lots of pluses.

First, Kayla (receptionist) was friendly and professional during the intake call on Friday to assess the problem, ask for the location of the hornet's nest, and provide an estimated time window on the next business day (Monday). We requested a one-time service payment option by check. ... read moreOur family had a positive experience with My Pest Pros (MPP) in removing a large hornet's nest (soccer-ball size) from a tree just above the driveway of our townhome. After looking at Yelp reviews and comparing vendors, I decided to try MPP as a first-time customer. Lots of pluses.

First, Kayla (receptionist) was friendly and professional during the intake call on Friday to assess the problem, ask for the location of the hornet's nest, and provide an estimated time window on the next business day (Monday). We requested a one-time service payment option by check.

Second, the staff person (Hunter) arrived on time (8:30am) and called me 15 minutes in advance. He completed the job in about 40 minutes by spraying chemicals to reduce the number of live hornets, sawed off the entire branch of the crape myrtle tree, and then cleared the entire branch with the soccer-ball size hornet's nest attached.

Third, he explained we were lucky the hornets were not bald-faced hornets (which continue to attack you even after the nest is removed). Although it was $275 to complete the work, it was worth it to remove the hornet's nest and gain peace of mind. We would use their services again! read less

We had a recent yellow jacket problem and kept finding them all over our basement. Pest pros came out quickly and took care of the problem without any issues, and their prices were better than 2 other companies I called. Will use Pest Pros again if we have any issues in the future with any types of pests. Thanks George and Pest Pros!!!

Great company. Always comes out quickly if I have an issue. Effective and reliable.

The technicians are wonderful, thorough, professional and quick. Always ask about trouble spots and treat them appropriately. Also, very importantly - they are considerate of and kind to my cats.

I appreciate the quick response to my pest issues outside of the home and the professionalism of the technician who came to my home Antyone, thank you for taking care of business. I can’t forget Miss Kayla, she was also very helpful and friendly when I called. I appreciate your professionalism and your assistance.

They answered the call. From initial phonecall to first visit, My Pest Pros had amazing follow through. The communication, the ease of access, the honesty, and genuine act of caring about our home was first and foremost. Deja was a great technician. Deja explained why we might have a potential problem and they actively treated the main concern. They also had a presence of caring and connection. I'm glad I jumped ship and joined My Pest Pros. You will l too! Give them a call. They are better than the competition.

Great service by James P! Thank you