Reviews of My Pest Pros

Victor did great service.

Excellent service from Chris who has many years of experience in pest control. He even offers additional DIY solutions for... read moreExcellent service from Chris who has many years of experience in pest control. He even offers additional DIY solutions for the exterior home protections. Chris always takes his time answers all questions and did a thorough job. All is well on the Homefront! Recommend this company!! read less

Jeffrey was wonderful! He was professional, kind, and did a wonderful job.

Great friendly efficient service

I’ve been a customer with My Pest Pros for two years now and have nothing but good things to say... read moreI’ve been a customer with My Pest Pros for two years now and have nothing but good things to say about them. The technicians are always on time and courtesy and explain everything they’re doing. I would highly recommend to anyone in this area! read less

This is the first time I have had to use a pest control service after buying my townhouse 14 years... read moreThis is the first time I have had to use a pest control service after buying my townhouse 14 years ago. From calling around with pricing to finally calling “My Pest Control. Your call staff was so nice and easy to work with. Our tech named Victor came right on time, was extremely knowledgeable, friendly and myself and our family throughly enjoyed having him here. Hopefully we won’t need pest control after all our treatments but if we do we will be calling My Pest Control with a recommendation that Victor is our tech. Thanks so much! read less

From outstanding customer service provided by Kala (Kayla?) to expert technical and customer service provided by George, I cannot recommend... read moreFrom outstanding customer service provided by Kala (Kayla?) to expert technical and customer service provided by George, I cannot recommend My Pest Pro's more! As someone who rarely writes reviews, without hesitation, I need to express my gratitude and appreciation for the excellent services received. Having recently moved into a corner townhouse with a beautiful, lush forest behind us, I noted quite a bit of spider and critter activity in our garage, lower back patio and bushes. With a 7 y/o and pets, I wanted to ensure our total comfort and safety ASAP. Kala allowed me to vent with great professionalism, empathy and compassion. She clearly and concisely articulated my plan and treatment options, which was promptly followed by her scheduling a phenomenal technician to come assist within less than 48 hours! As I was DoD Pesticide Applicator Certified for 8 years, upon George's arrival, I immediately began to question his methods, application and dewebbing process. George provided expert answers along with objectives, plan of action and milestones. While he conveyed they're should be no issues following treatment, George reassured me that with my Pro Plan, if pest related issues occur between my quarterly treatments, all I need to do is reach out to My Pest Pro and he or another technician would return at soonest. 10/10 service all around - Thank you My Pest Pro! read less

On this visit I was very satisfied. Mark was the technician. He was very thorough and personable. He checked my... read moreOn this visit I was very satisfied. Mark was the technician. He was very thorough and personable. He checked my attic. Addressed and treated my home for insects indoors and outdoors. I wasn't rushed. He listened to my concerns and needs. read less

From outstanding customer service provided by Kala (Kayla?) to expert technical and customer service provided by George, I cannot recommend... read moreFrom outstanding customer service provided by Kala (Kayla?) to expert technical and customer service provided by George, I cannot recommend My Pest Pro's more! As someone who rarely writes reviews, without hesitation, I need to express my gratitude and appreciation for the excellent services received.

Having recently moved into a corner townhouse with a beautiful, lush forest behind us, I noted quite a bit of spider and critter activity in our garage, lower back patio and bushes. With a 7 y/o and pets, I wanted to ensure our total comfort and safety ASAP. Kala allowed me to vent with great professionalism, empathy and compassion. She clearly and concisely articulated my plan and treatment options, which was promptly followed by her scheduling a phenomenal technician to come assist within less than 48 hours!

As I was DoD Pesticide Applicator Certified for 8 years, upon George's arrival, I immediately began to question his methods, application and dewebbing process. George provided expert answers along with objectives, plan of action and milestones. While he conveyed they're should be no issues following treatment, George reassured me that with my Pro Plan, if pest related issues occur between my quarterly treatments, all I need to do is reach out to My Pest Pro and he or another technician would return at soonest.

10/10 service all around - Thank you My Pest Pro! read less

Excellent Service Experience.

I have lived in Northern Virginia for 37 years and I can honestly say I have never before experienced such... read moreI have lived in Northern Virginia for 37 years and I can honestly say I have never before experienced such rapid, efficient and courteous service in my home as I received from this company today. The gentleman who removed the nest of white-faced hornets was as professional and friendly as anyone could wish for. I imagine that the company’s wide range of services is equally efficient. From now on, I wouldn’t dream of going anywhere else for help. read less

I most admit I was very nervous about calling a pest control company. Orkin had been coming to my home... read moreI most admit I was very nervous about calling a pest control company. Orkin had been coming to my home with no real solution to my problem so I was afraid of the same non-resolution. When George called that he was 20 minutes away, I briefly explained to him what my issue was and what I had been dealing with to give him a heads up on what to expect. He took everything I said in stride and when he entered the property began looking around reviewing and inspecting many area throughout the property without me having to say a word. He truly knew what he was doing. HE WAS able to find out faults within the property where the issues were, he was also able to explain why and where the problems were coming from and how it was at an extensive level. George broke down a plan for me that would mitigate/remove my concern and problem with my property. He also explained how this condition was unhealthy and unsanitary and made my living conditions much worse then they needed to be and found faults where Orkin was wrong. I am so appreciative of George and his knowledge. He knew so much and was so professional in his explanation to me. I am so thankful for My Pest Pros. read less

If you're looking for a pest service I highly recommend My Pest Pros. They've always done an excellent job for... read moreIf you're looking for a pest service I highly recommend My Pest Pros. They've always done an excellent job for me with really nice and thorough technicians. They're a local small business too out of Fairfax/Mantua. They're also more comprehensive in terms of what's covered compared to other companies I considered. I'm also a fan of their client online portal. George and every other technican I have had has just been really nice, timely and easy to work with. Really good and respectful listeners with a lot of knowledge. read less

Very happy with the service. Thank you for being so prompt and courteous!

ETA: the company reached out and all was resolved. Thank you.

DO NOT USE THIS COMPANY! I was a... read moreETA: the company reached out and all was resolved. Thank you.

DO NOT USE THIS COMPANY! I was a customer from 2015-2018 and was happy with their service. We used autopay for quarterly service. We moved out of the home in 2018 and ended our service contract in writing and a phone call. All was well. Fast forward to three weeks ago, I unsubscribed from their email list service. I then received an email stating that I had a $700 fee on my account. I questioned how that was possible, as we haven't used their service in 4 years. Today, they have threatened further actions in the form of collections. Mind you- we have not lived in said house in four years nor used their services in 4 years. Please be aware of their billing practices and lack of customer service when it comes to billing. read less

The service was easy to schedule and I liked their customer dashboard. Jeremy was timely, helpful, and professional.

George did a great job

Our new home had a lot of stinging insects roaming around and plenty of wasp nests being formed around the... read moreOur new home had a lot of stinging insects roaming around and plenty of wasp nests being formed around the perimeter. It was a burden to go outside! My Pest Pros came out and thoroughly investigated the property and removed a considerable amount of nests for wasps, hornets and other stinging insects. Our technician George M. was amazing. When we saw a few wasps return, we called My Pest Pros again and they honored their satisfaction guarantee. George came back out, at no charge, to re-examine the property and re-treat the perimeter once more to help reduce/eliminate the issue. He was friendly, professional and thorough. Thank you George! read less

Mark did a great job communicating and going through the process. He listened to my concerns and went through what... read moreMark did a great job communicating and going through the process. He listened to my concerns and went through what to expect in the next few weeks. Above all he expressed genuine care about our home and how to keep it from pests! I chose my pest Pros because it’s not a one time deal and they never show up again, if we see something they’ll come back out! That’s customer service and standing by your product! Still early to see how effective the spray is so I’m going to have to provide a later update! read less

Chris was very helpful and answered my questions!

Jeremy Crawford Was the technician who did an excellent job. Took his time asked questions and did a thorough job.... read moreJeremy Crawford Was the technician who did an excellent job. Took his time asked questions and did a thorough job. Recommend this company!! read less

Chris has repeatedly served our home to assist with several pest related issues. He has always been professional, polite, responsive,... read moreChris has repeatedly served our home to assist with several pest related issues. He has always been professional, polite, responsive, and has consistently been a tremendous help. My Pest Pros has been a reliable service provider for our home for nearly a decade and I strongly recommend their services read less

George Mitchell from My Pest Pros visited our home to treat the exterior for ants. George took the time to... read moreGeorge Mitchell from My Pest Pros visited our home to treat the exterior for ants. George took the time to inspect and locate all of the ant nests and treated them. We have used George numerous times for 2 different properties. He is very methodical and meticulous, and he always takes the time to explain the treatments he has applied. read less

On Friday night, I was alerted to a hornet's nest on my front porch. I found My Pest Pros after... read moreOn Friday night, I was alerted to a hornet's nest on my front porch. I found My Pest Pros after doing a general search for hornet extermination and decided to give them a try due to their many wonderful reviews. I'm so glad I did! I spoke with Crystal first thing Monday morning, who was polite and incredibly efficient in setting up my account and scheduling us for an appointment. Our tech Chris H. arrived this morning promptly at 9 am, and he couldn't have been more delightful. We chatted about the process for a couple of minutes, and with a warning to avoid the area for a little while, he got to work. He was finished in a very short amount of time, and because My Pest Pros had all of my info on file, he was able to head out without even needing to speak with me a second time. I wouldn't hesitate to use them again for a pest issue, and I plan to recommend them widely as needed! read less