Your reviews are important to us!
That’s why we score every visit to every house we help. Always improving to be fast and perfect is part of who we are and what we believe.
Read through the below review we’ve received. You’ll see everything from the “you’re a part of my family” to “I could have done better” and everything in between.
Our family had a positive experience with My Pest Pros (MPP) in removing a large hornet's nest (soccer-ball size) from... read moreOur family had a positive experience with My Pest Pros (MPP) in removing a large hornet's nest (soccer-ball size) from a tree just above the driveway of our townhome. After looking at different reviews and comparing vendors, I decided to try MPP as a first-time customer. Lots of pluses. First, Kayla (receptionist) was friendly and professional during the intake call on Friday to assess the problem, ask for the location of the hornet's nest, and provide an estimated time window on the next business day (Monday). We requested a one-time service payment option by check. Second, the staff person (Hunter) arrived on time (8:30am) and called me 15 minutes in advance. He completed the job in about 40 minutes by spraying chemicals to reduce the number of live hornets, sawed off the entire branch of the crape myrtle tree, and then cleared the entire branch with the soccer-ball size hornet's nest attached. Third, he explained we were lucky the hornets were not bald-faced hornets (which continue to attack you even after the nest is removed). Although it was $275 to complete the work, it was worth it to remove the hornet's nest and gain peace of mind. We would use their services again! read less
Gilbert G.
First, Kayla (receptionist) was friendly and professional during the intake call on Friday to assess the problem, ask for the location of the hornet's nest, and provide an estimated time window on the next business day (Monday). We requested a one-time service payment option by check.
Second, the staff person (Hunter) arrived on time (8:30am) and called me 15 minutes in advance. He completed the job in about 40 minutes by spraying chemicals to reduce the number of live hornets, sawed off the entire branch of the crape myrtle tree, and then cleared the entire branch with the soccer-ball size hornet's nest attached.
Third, he explained we were lucky the hornets were not bald-faced hornets (which continue to attack you even after the nest is removed). Although it was $275 to complete the work, it was worth it to remove the hornet's nest and gain peace of mind. We would use their services again! read less
Gilbert G.
We had a recent yellow jacket problem and kept finding them all over our basement. Pest pros came out quickly... read moreWe had a recent yellow jacket problem and kept finding them all over our basement. Pest pros came out quickly and took care of the problem without any issues, and their prices were better than 2 other companies I called. Will use Pest Pros again if we have any issues in the future with any types of pests. Thanks George and Pest Pros!!! read less
Patty DeCarli
The technicians are wonderful, thorough, professional and quick. Always ask about trouble spots and treat them appropriately. Also,... read moreThe technicians are wonderful, thorough, professional and quick. Always ask about trouble spots and treat them appropriately. Also, very importantly - they are considerate of and kind to my cats. read less
Rebecca Gotwalt
I appreciate the quick response to my pest issues outside of the home and the professionalism of the technician who... read moreI appreciate the quick response to my pest issues outside of the home and the professionalism of the technician who came to my home Antyone, thank you for taking care of business. I can’t forget Miss Kayla, she was also very helpful and friendly when I called. I appreciate your professionalism and your assistance. read less
Pmb Braud
They answered the call. From initial phonecall to first visit, My Pest Pros had amazing follow through. The communication, the... read moreThey answered the call. From initial phonecall to first visit, My Pest Pros had amazing follow through. The communication, the ease of access, the honesty, and genuine act of caring about our home was first and foremost. Deja was a great technician. Deja explained why we might have a potential problem and they actively treated the main concern. They also had a presence of caring and connection. I'm glad I jumped ship and joined My Pest Pros. You will l too! Give them a call. They are better than the competition. read less
James Sagen
Pest Pros does an outstanding job. Would recommend them. Antoyne was respectful , courteous and informative. All of my pest... read morePest Pros does an outstanding job. Would recommend them. Antoyne was respectful , courteous and informative. All of my pest pros employees whether in person or on the phone have been super nice. Thank you read less
karen Phillips
Did not show up after telling me they would be at my home between 8 am and 1 pm. Did... read moreDid not show up after telling me they would be at my home between 8 am and 1 pm. Did not call to say they weren't coming. Did not call to reschedule, just completely blew me off. I called them and they said they were near my property the previous day but did not knock on my door or call me - just completely blew me off. Did not apologize. read less
Paul M.
Deja Bowser was immediately treating the ant area in my house where I showed her. She thoroughly cleaned the... read moreDeja Bowser was immediately treating the ant area in my house where I showed her. She thoroughly cleaned the cobwebs around my window frames. She was very efficient and friendly . read less
Louise Humphrey
Service was great from My Pest pros. The service setup, communication and service execution all top notch. Will use again.... read moreService was great from My Pest pros. The service setup, communication and service execution all top notch. Will use again. The technician (Deja) who did the job was excellent and very helpful. read less
Rajesh Santhanam
Pest Pros treated our home for ants and other insects as usual. The technician Antoyne McDonald was very friendly... read morePest Pros treated our home for ants and other insects as usual. The technician Antoyne McDonald was very friendly and as always asked if we needed anything in particular done and this time I needed our shed treated as well. He was more than willing to help. The communication from the office is always great. read less
Scott Birckhead
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