Your reviews are important to us!
That’s why we score every visit to every house we help. Always improving to be fast and perfect is part of who we are and what we believe.
Read through the below review we’ve received. You’ll see everything from the “you’re a part of my family” to “I could have done better” and everything in between.
John at My Pest Pros knows what to do. Appreciate his professionalism and punctuality to service us as first timers that could not do it alone.
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Dr. Tomeka Williams
Jeff was thorough, explained what he did, and took time to answer all my questions. I appreciated his kind demeanor and attention to detail.
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Catey Jones
Stephen Deering
Great service! My Pest Pros our always committed and dedicated to customer service and do what they say they are going to do.
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Richard Alexander
They called before arriving introduce his self check my house and treated it as needed and i was pretty much satisfied with yall friendly service
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Reanotta Ford
At first, I contacted them after seeing the 5-star Google review, but in order to start the service, I had to open a credit card and set up automatic withdrawal every time I used to use the service, so I decided to do that, and while I was using the service, my usual $80 was suddenly charged $580 without any special circumstances or contact. I contacted them, but I couldn't contact them properly, and the manager said he would contact me, but he didn't, so I put a stop to the payment with the card company and notified them that I can no longer trust them and can no longer do business with your company, and stopped the service. However, they are making it seem like we owe them money through a collection company, and if they continue like this, we will take legal action. Thank you for your prompt response. The dozens of calls you made were automated voice messages trying to schedule our next appointment, and we did not respond to the automated answering machine because we no longer wanted your service for the reasons I explained above. Also, if we had expected to see the effect of the service overnight, we would not have received the service once a week for about 3 months. I also feel sorry that the problem would not have occurred if you had responded immediately from the beginning to the problem that occurred while implementing the solution you suggested. However, rather than apologizing for your mistake, you threatened to reveal your name and charged us a huge amount of $580 without telling us exactly what service you were providing. Of course, we did not receive the service. Rather than threatening and making excuses, shouldn't you apologize and suggest a solution first?
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Chris Cha
James was prompt, informative and thorough. Follow up was completed quickly. Would recommend.
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michelle lapuente
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866-415-7577