What Our Customers are Saying
William Willis
- Google
My grandson has spoken extremely highly of this company . I finally experienced it first hand when at his home last week . The young man that came out Tim was outstanding with his professional attitude and kindness. Thank you for all you do My pest Pros
Jane D.
- Yelp
We had the same experience as another reviewer. We called on a Thursday and got a quote. We called on Saturday to accept the quote, and was told to wait for a call back. We left a message on Sunday. On Monday we got our call back that explained that they only have an answering service on the weekend, there wasn't anyone from the company to answer our call.
Also, the quote we received a few days ago would be at least 50% more money, and this second person said the first person misunderstood what services they offered.
There are lots... read moreWe had the same experience as another reviewer. We called on a Thursday and got a quote. We called on Saturday to accept the quote, and was told to wait for a call back. We left a message on Sunday. On Monday we got our call back that explained that they only have an answering service on the weekend, there wasn't anyone from the company to answer our call.
Also, the quote we received a few days ago would be at least 50% more money, and this second person said the first person misunderstood what services they offered.
There are lots of pest control companies - I would not call these people again. read less
Also, the quote we received a few days ago would be at least 50% more money, and this second person said the first person misunderstood what services they offered.
There are lots... read moreWe had the same experience as another reviewer. We called on a Thursday and got a quote. We called on Saturday to accept the quote, and was told to wait for a call back. We left a message on Sunday. On Monday we got our call back that explained that they only have an answering service on the weekend, there wasn't anyone from the company to answer our call.
Also, the quote we received a few days ago would be at least 50% more money, and this second person said the first person misunderstood what services they offered.
There are lots of pest control companies - I would not call these people again. read less
Rick Isenmann
- Google
Always does a nice job for our home and my Mom's condo.
JL
- Google
This company is exceptional with customer service. Every time I pick up the phone with any issue, a technician is quickly sent out to address my concern. Speaking specifically on my experience, my technician Brian is not only professional and thorough (emphasis on the thorough), but is very knowledgeable in most concerns I discuss with him. And if he doesn’t quite know the answer, he’ll do his due diligence and get an answer. My pest pros is certainly worth the money because of employees like him. I love how they come out quarterly, but if I have absolutely ANY concern,... read moreThis company is exceptional with customer service. Every time I pick up the phone with any issue, a technician is quickly sent out to address my concern. Speaking specifically on my experience, my technician Brian is not only professional and thorough (emphasis on the thorough), but is very knowledgeable in most concerns I discuss with him. And if he doesn’t quite know the answer, he’ll do his due diligence and get an answer. My pest pros is certainly worth the money because of employees like him. I love how they come out quarterly, but if I have absolutely ANY concern, they’ll come out and get everything squared away for me. Every time I call, i am always met with a professional and courteous conversation. I truly have nothing negative to say. We’ve had them for a little over a year now for every preventative maintenance you can think of, and I’ve called them out to take care of carpenter bees, wasps nests, chipmunks lol They are great, they do everything. read less
Jason W
- Google
Effective, reasonably priced, polite
Gilbert G.
- Angi
Our family had a positive experience with My Pest Pros (MPP) in removing a large hornet's nest (soccer-ball size) from a tree just above the driveway of our townhome. After looking at different reviews and comparing vendors, I decided to try MPP as a first-time customer. Lots of pluses. First, Kayla (receptionist) was friendly and professional during the intake call on Friday to assess the problem, ask for the location of the hornet's nest, and provide an estimated time window on the next business day (Monday). We requested a one-time service payment option by check. Second, the staff person (Hunter)... read moreOur family had a positive experience with My Pest Pros (MPP) in removing a large hornet's nest (soccer-ball size) from a tree just above the driveway of our townhome. After looking at different reviews and comparing vendors, I decided to try MPP as a first-time customer. Lots of pluses. First, Kayla (receptionist) was friendly and professional during the intake call on Friday to assess the problem, ask for the location of the hornet's nest, and provide an estimated time window on the next business day (Monday). We requested a one-time service payment option by check. Second, the staff person (Hunter) arrived on time (8:30am) and called me 15 minutes in advance. He completed the job in about 40 minutes by spraying chemicals to reduce the number of live hornets, sawed off the entire branch of the crape myrtle tree, and then cleared the entire branch with the soccer-ball size hornet's nest attached. Third, he explained we were lucky the hornets were not bald-faced hornets (which continue to attack you even after the nest is removed). Although it was $275 to complete the work, it was worth it to remove the hornet's nest and gain peace of mind. We would use their services again! read less
Gilbert G.
- Yelp
Our family had a positive experience with My Pest Pros (MPP) in removing a large hornet's nest (soccer-ball size) from a tree just above the driveway of our townhome. After looking at Yelp reviews and comparing vendors, I decided to try MPP as a first-time customer. Lots of pluses.
First, Kayla (receptionist) was friendly and professional during the intake call on Friday to assess the problem, ask for the location of the hornet's nest, and provide an estimated time window on the next business day (Monday). We requested a one-time service payment option by check. ... read moreOur family had a positive experience with My Pest Pros (MPP) in removing a large hornet's nest (soccer-ball size) from a tree just above the driveway of our townhome. After looking at Yelp reviews and comparing vendors, I decided to try MPP as a first-time customer. Lots of pluses.
First, Kayla (receptionist) was friendly and professional during the intake call on Friday to assess the problem, ask for the location of the hornet's nest, and provide an estimated time window on the next business day (Monday). We requested a one-time service payment option by check.
Second, the staff person (Hunter) arrived on time (8:30am) and called me 15 minutes in advance. He completed the job in about 40 minutes by spraying chemicals to reduce the number of live hornets, sawed off the entire branch of the crape myrtle tree, and then cleared the entire branch with the soccer-ball size hornet's nest attached.
Third, he explained we were lucky the hornets were not bald-faced hornets (which continue to attack you even after the nest is removed). Although it was $275 to complete the work, it was worth it to remove the hornet's nest and gain peace of mind. We would use their services again! read less
First, Kayla (receptionist) was friendly and professional during the intake call on Friday to assess the problem, ask for the location of the hornet's nest, and provide an estimated time window on the next business day (Monday). We requested a one-time service payment option by check. ... read moreOur family had a positive experience with My Pest Pros (MPP) in removing a large hornet's nest (soccer-ball size) from a tree just above the driveway of our townhome. After looking at Yelp reviews and comparing vendors, I decided to try MPP as a first-time customer. Lots of pluses.
First, Kayla (receptionist) was friendly and professional during the intake call on Friday to assess the problem, ask for the location of the hornet's nest, and provide an estimated time window on the next business day (Monday). We requested a one-time service payment option by check.
Second, the staff person (Hunter) arrived on time (8:30am) and called me 15 minutes in advance. He completed the job in about 40 minutes by spraying chemicals to reduce the number of live hornets, sawed off the entire branch of the crape myrtle tree, and then cleared the entire branch with the soccer-ball size hornet's nest attached.
Third, he explained we were lucky the hornets were not bald-faced hornets (which continue to attack you even after the nest is removed). Although it was $275 to complete the work, it was worth it to remove the hornet's nest and gain peace of mind. We would use their services again! read less
Patty DeCarli
- Google
We had a recent yellow jacket problem and kept finding them all over our basement. Pest pros came out quickly and took care of the problem without any issues, and their prices were better than 2 other companies I called. Will use Pest Pros again if we have any issues in the future with any types of pests. Thanks George and Pest Pros!!!
Stormshard XL
- Google
Great company. Always comes out quickly if I have an issue. Effective and reliable.
